Set Up Your TimeMoto System

Your TimeMoto Time Clock and Cloud account make managing work hours easier, clearer, and more reliable. We’ll guide you through the setup so you can connect your device and complete your configuration. What you’ll need before you start:

Your TimeMoto device
The serial number (on the back)
A stable internet connection
A computer connected to the same network
Your RFID cards (if applicable)

Get started in six steps

Follow the steps below to get started with TimeMoto.

Start your free trial
All subscriptions begin with a 30-day trial of TimeMoto Cloud - Start here

Configure your account
Follow the wizard to set up your account and add your Time Clock - Support article

Configure your Time Clock
Turn it on, connect to the TimeMoto Wi-Fi hotspot and type in 192.167.8.1 in the address bar of your browser - Support article

Check your Time Clock’s connection
In your Cloud dashboard, go to Settings → Time Clocks

Add employees
Create employee profiles. Go to Settings → Employees → Add Employees

Activate badges
In the Employees menu, add an RFID badge number to the employee profile – Support article

Need more help?

If you need additional guidance, you can find manuals, step-by-step support articles, and direct assistance from our Customer Care team.

Support Centre

Browse our library of support articles, available in multiple languages. Find answers, troubleshooting tips, and detailed setup instructions.

Visit the Help Center

Manuals

Download the Quick Installation Guide and the Get Started flyer for your TimeMoto device.

View manuals

Customer Support

Have a question about your order, hardware, or TimeMoto Cloud? Our Customer Care team is ready to help.

Go to Support

Questions about your order?

Welcome to our Service & Support center, here you will find our FAQs on topics such as ordering from TimeMoto, delivery and repairs.

Ordering & Payment

Questions about placing an order, payment options, VAT policies, or creating your TimeMoto account.

Find help with orders

Delivery & Warranty

Questions about shipping costs, delivery times, incorrect deliveries, warranty coverage, or product registration.

Find help with delivery & warranty

Returns & Repairs

Questions about our 14-day satisfaction policy, returning a product, repair requests, or compliance information such as CE and WEEE.

Find help with returns & repairs

Can we help you?

Can't find what you are looking for? Then get in touch with us today.

Get in touch

How to use TimeMoto Cloud - Tips & Tricks

These guides will help you understand the main features of TimeMoto Cloud and how to use them in your daily work.

Timekeeping

Clock in and out, see how long you’ve worked today, check shifts, and view today’s attendance.

Learn about timekeeping

Planning

Manage employee activities, projects, and schedules in one place.

Learn about planning

Reports

Create and download reports such as timesheets, payroll summaries, project reports, and absence reports.

Learn about reports

Frequently Asked Questions (FAQ)

How does the Support Centre work?

Our Support Centre is designed to help you get the most out of TimeMoto. It contains a large collection of support articles, with new guides added regularly.

Go to help.timemoto.com, use the search bar, and enter a keyword related to your question. You can also browse by topic, including the Getting Started section for new users.

My Time Clock shows a red dot in the Cloud settings. What should I do?

A red dot usually means your Time Clock is not connected to your TimeMoto Cloud account.

This can have several causes, such as network settings or configuration issues. Our support article explains the most common reasons and how to reconnect your Time Clock.

How do I set up a device that has already been used before?

If you are setting up a second-hand TimeMoto device, first make sure that all existing data is removed from the device storage.

This prevents old records from being synchronised with your new Cloud account. Our support article explains how to safely reset and configure the device.

Is there a guide for employees who are new to TimeMoto?

Yes. We provide a starter guide for employees who have been invited to their organisation’s TimeMoto environment.

It explains how to:

set up their user account
clock in and out
request absences

Is there a guide that explains the basic functions of TimeMoto Cloud?

Yes. We offer a support article that walks you through the first steps in TimeMoto Cloud after your account and Time Clock have been set up.

It’s a helpful starting point if you are new to the platform and want to understand the main features.